Buford One, Buford Wyoming

"Nation's Smallest Town" Known Around the World

Posts by: don-sammons

Don Sammons Buford Wyoming

A Lesson in Customer Service Today’s Airline Industry Can Benefit From

By on May 15, 2017

What in the world can a guy who was the sole resident of his own town in Wyoming possibly teach today’s airline industry? A good lesson in customer service, that’s what. We are taught in business training to “put the customer first” but what does that really mean and how does that play out in […]